Label and Heat Shrink Printers

Heat Guns

At BuyHeatShrink.com we specialize in sales to distributors and medium to large OEM’s (Original Equipment Manufacturers). Among our largest customers are Electrical Distributors and car, truck, boat and airplane manufacturers. We will be happy to customize your order, whether it is custom cut lengths, barcode labels or blind drop shipping, just let us know. We’ll be happy to help.

Customer Service

The Customer Service department at BuyHeatShrink.com is open Monday-Friday from 7:30 a.m. - 5:30 p.m. (EST). Call us Toll free. We do at times answer the phone after hours, so please don't hesitate to pick up the phone and call us if you have questions. Online orders can be placed anytime, day or night, 7 days a week.

Minimum Order Value

At BuyHeatShrink.com, we have tried to keep our minimum order value very low. We have a $25 minimum order. In most cases, this is not an issue since most of our spools cost more than $25. If this is an issue, please let us know, and we will be happy to refer you to one of our distributors. If you are a return customer, and need us to waive this minimum for any reason: just give us a call, we’ll be happy to try to help you out.

Payment Methods

BuyHeatShrink.com accepts online payments with VISA, Mastercard, American Express and Paypal. Corporate credit cards are also welcome. We will also accept Money Order payments sent prior to us shipping the product. Our minimum order for credit card purchases is $25.

Customers wishing to open a corporate account must first get approved for terms with us. Do this by selecting “Money Order” as the method of payment and faxing your credit references to 800-373-1279. In order to get set up on payment terms (i.e. Net 30) with us, we require a minimum first time purchase of $200. This helps us cover the costs of setting up your account, establishing credit, etc. (note - If you wish to purchase less than $200 from us, you can still do so with a credit card (the minimum for credit card purchases is $25.)

Shipping and Handling Charges

BuyHeatShrink.com ships via UPS to anywhere in the US or Canada, except PO Boxes. Customers wishing to have us use your UPS account are welcome to do so. We require a $200 minimum purchase (the same as if you're opening an account with us). Shipping and handling charges within the US (except AK and HI) are as follows:

Please note - Customers placing large orders with air shipping on Cable ties will be contacted prior to shipping if the actual cost is higher than what the shopping cart calculates.

International Orders - please e-mail us for a shipping quote.

Order Confirmation

When you place an order, you will receive a prompt online confirmation that your order has been received, including an order reference number. We suggest keeping your confirmation until you receive your order just in case you need to check the order status.

Return Policy

All orders for cut pieces or custom cut lengths are non-cancellable, non-returnable. No returns (except defective parts, solely determined by us), will be accepted without prior written authorization by BuyHeatShrink.com. BuyHeatShrink.com reserves the right to charge up to a 25% restocking fee for all returns. Exchanges will gladly be accepted (please call us first). Most of the time, if you exchange one size for another we will waive the restocking fee. Shipping charges unfortunately cannot be refunded, unless the item is deemed defective by BuyHeatShrink.com. All returns or exchanges must be completed within 30 days of the product ship date, and MUST BE in "new in box" condition.

Privacy Policy

Like you, we value our privacy on the internet. It is extremely important to us that your privacy is protected. At BuyHeatShrink.com, we take every necessary step to make sure you are comfortable with how we operate our business. Information that we collect from you, including but not limited to your e-mail address and personal information will be used solely for the purposes of fulfilling and tracking your orders. That's it. Your information will not be given to or sold to any outside parties.

Security

We are also very serious about Security. We understand that your credit card information is very important. That is why all of your transactions go through a secure server. Look for the SSL (Secure Sockets Layer) symbol at the top of the payment pages. Also, on Microsoft Internet Explorer or Netscape Navigator, you will see a "closed lock" or solid key at the bottom of your browser window. Always (on this site or any other) look for these symbols before entering your credit card information. If you still have concerns about credit card security online, please feel free to call us to place your order.

We hope you have a pleasant experience shopping with us!.